Chris shared his journey from a childhood family tragedy to establishing his client-focused legal practice. He reveals how this deeply personal experience has shaped his mission, stressing the importance of empathy and understanding the human suffering behind every case. The conversation highlights his innovative approach to legal service, including the development of The Injury Handbook and the exclusive DiBella Difference Guarantee, which ensures client satisfaction.
Additionally, Chris discusses how his legal team uses cutting-edge technology, such as client portals and mobile apps, to foster transparency and continuous communication with clients. He also provides valuable insight into how he integrates Artificial Intelligence (AI) to enhance efficiency, while cautioning against over-relying on AI for the crucial human elements of legal strategy and client relationship building.