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Boston Rideshare Accident Lawyer

A rideshare crash can turn a routine ride into a stressful ordeal. You may be dealing with painful injuries, missed work, and a maze of insurance policies or questions about shared liability. Whether you were injured as a passenger, a driver, or a pedestrian, a Boston rideshare accident lawyer can provide clarity about your next steps.

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Reviewed by: Christopher DiBella

December 5, 2025

Key Takeaways
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  • Rideshare accidents can involve complex insurance issues, but you may still recover damages from the driver or company.
  • Compensation may include medical care, lost income, and pain and suffering, even if you’re a passenger or pedestrian.
  • DiBella Law provides free consultations and has experience handling Uber and Lyft accident claims across Massachusetts.

DiBella Law Injury and Accident Lawyers represents individuals injured in Uber and Lyft crashes throughout the Boston area. We’re here to investigate what happened, identify every potential source of compensation, and fight for the recovery you’re entitled to. Contact us today for a free consultation with our Boston car accident attorneys.

Why Choose DiBella Law Firm for Your Rideshare Accident Case

Every case is deeply personal to us. Attorney Chris DiBella’s commitment to injury victims stems from his own experiences of being rear-ended on Route 93 with his children and watching his brother suffer life-changing injuries in a crash years earlier. Those moments gave him a firsthand understanding of what families endure after an accident, allowing him to approach clients’ cases with unmatched empathy.

Our team has fought for injured people across Massachusetts since 2004. With millions recovered for our clients, we have a proven record of success in handling complex accident claims, including those involving rideshare companies.

We know accessibility matters when you’re healing from serious injuries. Our rideshare accident attorneys in Boston can meet you wherever you’re most comfortable, whether that’s at home, in the hospital, or at one of our offices. From there, we’ll use the latest technology—including Zoom calls and our mobile app—to make your experience as smooth as possible.

Case Results

Our case results speak to the level of care we bring to every case we handle. In one case, we recovered $32,000 for a client who was traveling in an Uber. As she was exiting, the car suddenly started moving while she was exiting the car with the door open. She was thrown to the ground violently and injured her back, her foot, and the left side of her body.

Since the accident, she has had trouble utilizing the left side of her body and has been limited in her daily activities due to restricted mobility. She has undergone physical therapy to try to rehabilitate the injury and has been recovering from the accident ever since.

Client Testimonials

We’re proud to have earned the trust of numerous people affected by car accidents in the Boston area. Their testimonials reflect our commitment to providing personal attention, clear communication, and meaningful results.

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Our Awards and Recognitions

Over the years, our Uber and Lyft accident lawyers in Boston have received recognition from respected organizations for their results and client service. Our firm’s professional awards and certifications include:

  • 2020-2025 Super Lawyers
  • Seven-time Super Lawyers Rising Star
  • Avvo 10.0 Superb Rating
  • America’s Top 100 Personal Injury Attorneys
  • Top 100 Civil Plaintiff Attorneys by The National Trial Lawyers
  • Top 10 Personal Injury Attorneys in Massachusetts by The National Academy of Personal Injury Attorneys
  • BBB Accredited in Boston
  • Member of the Massachusetts Bar Association

Meet Our Attorneys

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Founding attorney Chris DiBella has dedicated his career to helping injured people rebuild their lives. His passion for advocacy began early, when he witnessed the toll his brother’s life-threatening car accident took on his family. Growing up, he also saw his father and grandfathers endure unsafe working conditions, and these experiences deepened his commitment to standing up for others.

Chris earned his B.A. from Boston University, his J.D. from Suffolk University Law School, and his M.B.A. with high honors from the same institution. Before starting his own firm, he represented employees in wrongful termination cases and served as a prosecutor in district court. This work reinforced his belief that practicing law is ultimately about helping people. Today, Chris leads a team of skilled legal professionals who share his commitment to fighting for injured people’s rights.

Understanding Rideshare Accidents in Boston

Insurance coverage in a rideshare crash depends on the driver’s app status at the time of the accident. This coverage structure makes these accidents more complicated than standard car accidents.

Rideshare accidents in Boston often happen in the city’s most congested and tourist-heavy areas, such as Logan Airport, Downtown Crossing, Fenway Park, and the Seaport District. Frequent pickups and drop-offs in these crowded places, combined with heavy traffic and limited parking, create dangerous conditions for rideshare vehicles. Passengers may suffer injuries, other vehicles may suffer damage, or pedestrians may be struck by an Uber or Lyft vehicle.

Who Can Be Held Liable in an Uber or Lyft Accident?

Rideshare liability in Boston depends on who caused the collision and what the driver was doing in the app at the time of the crash. In many cases, more than one party may share responsibility for a single accident, such as:

  • The rideshare driver: A driver may be liable if their careless driving caused the accident.
  • Uber or Lyft: The rideshare company may be responsible for paying your damages if the driver caused the crash while logged into the app. The company may also be directly liable in rare cases involving poor driver vetting.
  • Another driver: If a driver not affiliated with a rideshare company caused the crash, that driver’s insurance company may be responsible for paying your damages.
  • A vehicle manufacturer or maintenance company: These parties may be at fault if a defective part or improper maintenance contributed to the accident.

Our legal team is prepared to investigate your accident thoroughly to identify all liable parties. We’ll pursue full compensation from every applicable insurance policy so you can start rebuilding your life.

We’ve offered crucial support and guidance to individuals who have suffered injuries, ensuring their financial and emotional well-being.

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How Insurance Applies to Rideshare Accidents in Boston

When a rideshare driver is not logged in to the Uber or Lyft app, only their personal auto insurance applies. If they’re logged in and waiting for a ride, Uber and Lyft provide up to $50,000 per person and $100,000 per accident for injuries. Once the driver accepts a ride or has a passenger in their vehicle, the companies’ $1 million liability policies go into effect.

Even with these clear rules in place, rideshare companies’ insurers often attempt to limit payouts. They may dispute whether the driver was logged in or whether the victim’s injuries are related to the rideshare accident. These tactics can delay fair benefits, making it critical to have an attorney who can unravel overlapping policies and pursue full compensation.

Common Causes of Rideshare Accidents

Rideshare cases often result from negligence. Our firm advocates for victims hurt by unsafe driving behavior, such as:

  • Distracted driving: Uber and Lyft drivers frequently check their phones for navigation, ride requests, or messages from passengers. This can cause them to miss traffic signals, drift between lanes, or fail to notice stopped vehicles or pedestrians.
  • Fatigue: Long hours on the road and late-night shifts can leave drivers drowsy and slow to respond to sudden hazards.
  • Speeding: Time is money for rideshare drivers, who may exceed the speed limit to complete more rides.
  • Aggressive driving: Pressure to reach passengers quickly can lead to tailgating and abrupt lane changes.
  • Improper pickups and drop-offs: Sudden stops or turns to reach passengers may lead to rear-end collisions or endanger nearby pedestrians.
  • Poor vehicle maintenance: When vehicle owners neglect critical maintenance, such as replacing worn brakes or tires, they increase the risk of a serious accident.

What Compensation Can You Recover After a Rideshare Accident?

You can seek compensation for any losses you suffer as a result of your rideshare crash. When you turn to us for help, we’ll fight for fair compensation for the full range of damages, including:

  • Past and future medical expenses
  • Lost wages for the work you missed while recovering
  • Lost earning capacity for the income you’ll lose due to the injury’s long-term impact on your ability to work
  • Property damage, such as vehicle repair or replacement
  • Physical pain and suffering
  • Emotional distress

We also help surviving loved ones seek wrongful death damages after a fatal rideshare accident. These can include compensation for funeral and burial costs, loss of financial support, and lost companionship.

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What To Do After a Rideshare Accident in Boston

The steps you take after a rideshare crash can make a major difference in your health and potential legal claim. Here’s how to protect yourself:

  1. Call 911. Report the crash to the police and stay on the scene until officials clear it.
  2. Document everything. Take photos of the accident scene, and collect contact information from anyone involved in the crash. Save screenshots from your rideshare app showing trip details.
  3. Get medical care. See a doctor even if you don’t feel injured, as some injuries take time to develop symptoms. Prompt medical attention helps you prove a link between the accident and your injuries.
  4. Report the crash in the app. Notify Uber or Lyft using their in-app reporting tools, but only provide basic details about the crash.
  5. Contact our rideshare accident lawyers before talking to the insurer. We’ll be ready to guide you through your next steps.

Schedule a Free Consultation With a Boston Rideshare Accident Lawyer

You’re dealing with enough stress after an Uber or Lyft accident. Let DiBella Law handle the legal details while you focus on moving forward.

We work on a contingency fee basis, which means you don’t pay unless we win your case. Contact us through our online form or live chat, or give us a call at 855-342-3552 (855-DiBella) for a free consultation. We’re ready to help you pursue the results you deserve.

Frequently Asked Questions About Rideshare Accidents in Boston

Explore our answers to common questions about rideshare accident claims in Boston.

Contact our rideshare injury lawyers in Massachusetts right away if your claim is denied. Our team can review the denial and appeal the decision on your behalf.

In most cases, Uber or Lyft’s insurance policy—not the company itself—covers accidents caused by a rideshare driver’s negligence. However, you may have the right to hold the company directly liable if its own actions contributed to the crash.

This may apply if the company failed to perform a background check on a driver with a history of reckless driving or ignored repeated safety complaints. Our attorneys can evaluate your individual case to determine whether a direct claim against the rideshare company is possible.

You generally have three years from the date of the rideshare crash to file a personal injury claim in Massachusetts. We encourage you to contact us as soon as possible after an accident so we can preserve key evidence and file your claim on time.

There are no upfront fees to hire our attorneys. We represent clients on a contingency fee basis, meaning you pay nothing unless we win your case. Our goal is to make high-quality legal representation accessible to anyone hurt in a rideshare crash, and this fee structure makes that possible.

Get in touch with us today to get a free consultation.

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