At DiBella Law, we understand that navigating a legal case can be a stressful and uncertain experience. That’s why our firm is committed to providing our clients with clear, timely, and transparent communication from start to finish. Whether you’re seeking answers to your questions or simply want to know where your case stands, our team is here to ensure you’re informed, supported, and confident every step of the way.
Our dedication to customer service ensures that your experience with us is as smooth and reassuring as possible. Discover what previous clients have shared about the communication they’ve received when working with DiBella Law.
Prompt and Clear Responses to Client Questions
Our clients value our quick and clear responses to their inquiries, ensuring that they feel heard and informed throughout their legal journey. Our team at DiBella Law prioritizes timely communication to address any concerns that arise, providing reassurance and clarity every step of the way. We have a standard in our office of returning phone calls and following up with clients within 24 hours or less.
Chris and his team were very attentive to all my concerns.
They answered any questions I had and treated my case as if it was their top priority. I’m glad I chose DiBella Law and am very happy with my result! I would recommend DiBella Law to anyone in need of injury legal services.
I had a question about an accident I was involved in.
The paralegal I spoke with was able to answer all of my questions and provided insights into what I could expect going forward. If I end up needing legal representation, I will immediately and with no hesitation contact DiBella.
The responses from lawyer and paralegal are pretty good.
The lawyer is right on the key issues and gets it resolved timely. The attorney watches for your legal rights and does the job to protect you in all aspects.
Called and talked to Chris for an hr.
And he was gracious and informative and made me feel better about my situation as always, a great attorney but most of all a better person , thank you chris you are the best !
Regular Case Updates and Transparent Communication
One key aspect of our positive client experience is making sure our clients stay informed. Our clients appreciate our commitment to providing regular updates and maintaining an open line of communication, ensuring that they are never left wondering about the status of their case.
I am so glad I picked attorney Chris DiBella to handle my case! Alongside Stacy Ross as my case manager.
They have been very hands-on and have communicated well through the whole process and we won my case! They don’t call this company the heavy hitter for no reason!
Chris is always attentive and thorough in answering any questions I have.
He makes you feel comfortable and at ease!
This review has been long overdue; nonetheless, I can't say enough about Chris and Stacy.
The level of professional was truly surprising- as I’ve dealt with lawyers in the past- that didn’t have half the class, understanding, and kindness they do. Most surprising was the attention to my needs regarding the case, and how fast they resolved it- even with me living out of state. Every phone call- returned expeditiously, every question- answered, every request within reason- met. Despite the circumstance- it was a pleasure to have their representation- it truly put me at ease to be in such capable hands. In the unfortunate event that another issue arises- they will undoubtably be my first call. Thank you Stacy and Chris!
Thank you so much, Chris and Stacy.
Your professionalism and kindness is so appreciated. You turned an intimidating experience into something easy for us to understand and navigate. Thank you for being there for us.
Honest and Straightforward Advice
We believe trust is essential when working with a personal injury law firm, which is why clients rely on DiBella Law’s commitment to providing honest and clear guidance. By offering straightforward advice, our team ensures clients fully understand their options and can make informed decisions about their cases.
I am more than impressed with DiBella Law Firm and even more impressed with Stacy.
After having a bad experience with a few law firms, I was able to speak with Stacy and she was open and honest and very detailed. I have dealt with many law firms in the past, and I will say that she and the firm have been the most genuine and honest law firm I have ever had the pleasure of doing business with.I know that law firms have a reputation, but this one is completely different and will always give you the truthful and honest answers you are looking for. I would recommend them wholeheartedly and will always go back to them anytime I need an attorney. Thank you so much Stacy!
I called DiBella Law, and while they were unable to take on my case, the office listened and gave me pointers on how to handle the issue.
I felt listened to, they cleared up multiple questions I had, and they substantively helped me craft a clear and direct path forward. I would highly recommend this firm!
I spoke to Stacy, very, very helpful.
Even though my case was not something that would be a personal injury issue, she gave me some good advice to pursue on my own. Extremely nice and supportive!
Friendly, Accessible, and Supportive Staff
Our clients expect not only professionalism, but also kindness and empathy from our staff. Our team goes above and beyond to be approachable, accessible, and supportive, ensuring that clients feel comfortable and cared for throughout their experience. We often say that our clients are our family, and we treat them as such.
Some of the most professional people I have ever worked with from a law firm.
It is clear that customer service is a focal point here throughout the process, especially from Joe LaMonica, whom I spoke to when I came in.
DiBella Law Offices were so amazing to work with.
Not only are they professional, but they are kind and understanding. The attention to detail and constant updates was reassuring. I knew I was in good hands. I would highly recommend DiBella Law Offices!
Working with Chris and the team at DiBella Law is great!
I would highly recommend them if you have been in an accident.
Working with Atty. Chris was such a breeze.
He guided me through every step, made everything easy to understand, and genuinely cared about getting the best outcome.
A Commitment to Client Success and Satisfaction
Our ultimate goal is to provide clients with peace of mind throughout their legal journey. Our team is devoted to achieving favorable outcomes and ensuring clients feel supported throughout their case. We work tirelessly to meet each client’s unique needs and deliver results that matter. Contact us today for a free case evaluation; we are ready to help.