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What kind of Communication Can Clients Expect From DiBella Law Throughout Their Case?

Christina Portrait

Featured Attorney

Christina L. Dufresne

Paralegal

Video Transcript

The communication process here at DiBella Law is where a lot of firms drop the ball. We have a strict policy of reaching out to our clients every 30 days during the treatment phase. Whether you need to hear from us or not, you’re never going to wonder what’s happening with your case or feel like you’re forgotten. We know that different people prefer different ways of staying in touch. So, we make ourselves available through phone, email, text, Zoom, or you can meet us the old fashioned way and come in person. So, if you got a quick question, send us a text.

If you need to discuss something more complex, give us a call. Want to send over documents? Email works great or upload it through your client portal. Whatever works best for you works for us. And here’s what really sets us apart from other firms. When you reach out with questions or concerns, you’ll actually get answers from a real team member who knows your case and not an automated response.

We believe that keeping you informed and answering your questions promptly is just as important as the legal work itself that we’re doing behind the scenes. Also, when you sign up with DiBella Law as a client, you’re going to receive a complimentary copy of Attorney DiBella’s book. It’s called the injury handbook from accident to compensation. And that will also help answer any questions that you may have throughout the process.

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